Zarex develop and deliver a range of software and services for businesses interested in loyalty 3.0 and wishing to reduce churn and improve customer engagement and increase revenues
How a businesses measures customer loyalty used to be measured by 'customer satisfaction surveys' or 'average lifetime value' - tell that to a taxi driver who has to compete with Uber, or a traditional motel wondering what to do about 'AirBnB'......
Most of us have an omni-channel presence covering the web, social media and search engines. But things are shifting, as research shows lots of our prospects are starting to prefer the power of apps.
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